Terms of service

Terms of Service

Welcome to BimmerBunny. By accessing our website or purchasing from us, you agree to the following Terms of Service. Please read them carefully before placing an order.

General Information

This website is operated by Bassaffine F.Z.E – Limited Liability (Ajman Free Zone License). Throughout the site, the terms “we”, “us”, and “our” refer to Bassaffine F.Z.E.

BimmerBunny is a brand operated under Bassaffine F.Z.E – Ajman Free Zone.

By visiting our site or purchasing any product or service, you agree to be bound by these Terms.

We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review this page periodically.

Products & Services

We specialize in BMW upgrades, including:

  • Apple CarPlay & Android screen retrofits
  • Digital instrument cluster upgrades
  • BMW coding services (UAE only)
  • Accessories and performance-related components

Product descriptions, pricing, compatibility information, and availability may change at any time without notice.

We do not guarantee compatibility with vehicles that have undocumented modifications or configurations unless confirmed by us in writing prior to purchase.

Pricing & Payments

All prices are listed in AED by default. Currency conversions shown on the website are estimates only.

Checkout and payment processing are completed in AED.

Accepted payment methods include:

  • PayPal
  • Credit and debit cards via Shopify payment processors
  • Additional methods provided by Stripe, depending on location

We reserve the right to refuse or cancel any order at our discretion.

Order Processing & Shipping

Processing time is typically 1–3 business days, excluding weekends and public holidays.

Delivery times vary based on destination, carrier, and product availability and are estimates only.

Some products may ship directly from certified manufacturing partners.

By placing an order, you acknowledge that shipping timelines are not guaranteed.

For full shipping details, please refer to our Shipping Policy.

Returns, Refunds & Defective Items

Due to the nature of automotive electronics and software-related products, all sales are final unless the item is defective upon arrival.

We do not accept returns or refunds for:

  • Incorrect installation
  • Damage caused by the customer
  • Compatibility issues not verified with us before purchase
  • Change of mind
  • Software or coding services

If your product arrives damaged, defective, or incorrect, you must contact us within 7 days of delivery and provide photo or video evidence.

Please refer to our Refund Policy for full details.

Installation & Liability Disclaimer

Self-installation is performed at your own risk unless installation is carried out by our authorized technicians within the UAE.

We are not responsible for:

  • Damage caused during self-installation
  • Issues resulting from incompatible hardware
  • ECU, electrical, or vehicle system faults caused by third-party modifications
  • Use of products outside their intended purpose

Bassaffine F.Z.E shall not be liable for any indirect, incidental, or consequential damages.

Accuracy of Information

We strive to provide accurate product descriptions, images, and compatibility information.

However, we do not guarantee that all content on the website is free from errors or omissions.

It is the customer’s responsibility to verify compatibility before placing an order.

Prohibited Uses

You may not use our website or products for:

  • Illegal or unlawful activities
  • Fraud or misrepresentation
  • Violating automotive or safety regulations
  • Unauthorized resale or reverse engineering

We reserve the right to terminate access for violations of these Terms.

Governing Law

These Terms are governed by the laws of the United Arab Emirates (UAE).

Any disputes shall be resolved exclusively under UAE jurisdiction.

Contact Information

For questions regarding these Terms, please contact us:

Email: info@bassaffine.co
WhatsApp: +971 50 681 9671
Address: Free Zone, Office C1 – 1F – SF4130, Ajman, UAE